Privacy Policy

Last updated: January 24, 2026

1. Introduction and Scope

Vertex Digital Systems LLC (“Vertex,” “we,” “us,” or “our”) operates the website vertexdigitalsystems.net and provides managed IT support, cloud infrastructure, cybersecurity, and related services. This Privacy Policy describes how we collect, use, store, and protect information in connection with our website and services. It applies to visitors of our website, prospective and current clients, and any individual whose data we process in the course of our business operations. By using our website or engaging our services, you acknowledge that you have read and understood this policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide

Contact and identification information (such as name, email address, phone number, job title, and company name) that you provide when inquiring about our services, subscribing to communications, or engaging us for services. We may also collect billing and payment-related information as necessary to process transactions. Payment card data is handled by our payment service providers and is not stored by us beyond what is required for billing and compliance.

2.2 Information Collected Automatically

When you access our website, we or our service providers may automatically collect technical and usage data, including IP address, browser type, device information, pages visited, referring URLs, and similar data. This information is used to operate, secure, and improve our website and to understand how visitors use our site.

2.3 Cookies and Similar Technologies

We use cookies and similar technologies as described in our Cookie Policy. These may include strictly necessary cookies, functional cookies, and analytics cookies. You can manage your preferences through your browser settings and our Cookie Policy.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to inquiries, provide requested information, and deliver our services.
• To manage client relationships, contracts, and billing.
• To operate, maintain, and improve our website and internal systems.
• To protect the security and integrity of our systems and data.
• To comply with legal and regulatory obligations.
• To communicate with you about our services, updates, or relevant information where you have consented or where we have a legitimate interest.

We do not sell personal information. We do not use personal data for purposes materially different from those described in this policy without providing notice and, where required by law, obtaining consent.

4. Third-Party Services and Data Sharing

We may use third-party service providers to support our operations, including hosting, analytics, email delivery, and payment processing. For example, we may use payment processors such as Stripe to process payments; such processors have their own privacy and security practices. We may use analytics services to understand website usage; these services may collect and process data in accordance with their respective policies. We select providers that we believe implement appropriate safeguards and we require contractual commitments where applicable to protect personal data. We may also disclose information where required by law, to protect our rights or the safety of others, or in connection with a merger, sale, or other corporate transaction.

We do not share personal information with third parties for their own marketing purposes.

5. Data Retention and Storage

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements, and to establish or defend legal claims. Retention periods may vary based on the type of data and the context of processing. When data is no longer needed, we securely delete or anonymize it in accordance with our internal procedures.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data, or to object to certain processing. You may also have the right to data portability or to withdraw consent where processing is based on consent. To exercise these rights or to ask questions about our data practices, please contact us using the details below. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority.

You can control cookies and similar technologies through your browser settings and as described in our Cookie Policy.

7. Security

We implement administrative, technical, and physical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security but we strive to protect data in line with the nature of the information and the risks involved.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Material changes may be communicated via email or a notice on our website where appropriate. We encourage you to review this policy periodically.

9. Contact & Data Protection Inquiries

For privacy-related questions, requests to exercise your rights, or complaints regarding our handling of personal data, please contact us using the details below. We will respond in accordance with applicable law and our internal procedures.

We aim to respond to formal inquiries within a reasonable timeframe. When contacting us about a specific request (e.g. access or deletion), please include sufficient detail so we can verify your identity and process your request.